Policies - KolkataSoftware

1. Privacy Policy

At KolkataSoftware, we prioritize your privacy. We collect personal information solely for the purpose of providing our services. Your data will never be shared with third parties without your consent. We implement strong security measures to protect your information.

2. Service Agreement

All projects are governed by a formal service agreement that outlines the scope, deliverables, timeline, and payment terms. Both parties must agree to the terms before work begins.

3. Payment Terms

Payments are typically structured in milestones based on project phases. A deposit is required before work commences, with subsequent payments due upon completion of designated milestones.

4. Revision Policy

We strive for client satisfaction. Our standard packages include a specified number of revisions. Additional revisions may incur extra charges, which will be communicated in advance.

5. Project Delivery

We commit to delivering projects on time as per the agreed timeline. Delays caused by unforeseen circumstances will be communicated promptly, and we will work with you to adjust timelines as needed.

6. Ownership Rights

Upon full payment, clients will own all rights to the final deliverables. We retain the right to showcase completed projects in our portfolio unless a non-disclosure agreement is in place.

7. Support and Maintenance

Post-launch support is available, and we offer various maintenance packages. Details will be discussed during the project phase.

8. Termination Policy

Either party may terminate the agreement with written notice. In the event of termination, clients will be billed for work completed up to that point.

9. Code of Conduct

We promote a respectful and collaborative working environment. All communications should remain professional and constructive.

10. Changes to Policies

KolkataSoftware reserves the right to update these policies as necessary. Clients will be notified of significant changes.

For any questions or clarifications regarding our policies, please contact us directly. Thank you for choosing KolkataSoftware!